What to do if you are worried about an adult? What does Safeguarding Adults mean?

An adult at risk is a person aged 18 years or over who has needs for care and support.
Safeguarding adults means protecting an adult’s right to live in safety, free from abuse and neglect. Abuse takes many forms and can include everything from physical and sexual harm to discrimination and neglect. Safeguarding is about people and organisations working together to prevent or stop abuse and neglect. Any agency providing care or any member of the public can complete this form, please complete it with as much information as is available.

Any agency providing care or any member of the public can complete this form, please complete it with as much information as is available.

Privacy Notice – whilst it is good practice to gain the consent of the adult when reporting a concern, in the context of safeguarding it is not necessary to seek consent. In situations where the adult, or someone else is at risk, it may be necessary to report the concern without consent. Read our privacy notice, here.


24 hour contact tel no: 0151 443 2600

You can use this number to contact Knowsley Adult and Children’s Social Care during working hours and to help with urgent situations between 5pm and 9am every weekday, weekends and public holidays. A submitted electronic form will not be monitored during these hours.

Dial 999 if somebody needs Police help in an emergency.

If you wish to report a concern about the quality of care that does not meet the criteria for a safeguarding response, please follow this link.


Mandatory fields are clearly marked and must be completed.

Adult at risk details
This field is required
Type the date manually (format dd/mm/yyyy) or select date using the date picker
Leave blank if not known
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If not, you must report anyway
This field is required
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Please give details of the person’s wishes (or the wishes of their representative)
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This field is required
(e.g. Own homes, residential\nursing home, supported living, extra care housing, hostel, homeless, other)



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(Add as many agencies as required)
Linked agencies
Agency Name Tel No Email
{{x.agencyname}} {{x.name}} {{x.telephone}} {{x.email}}

(Add as many people as required)
Linked people
Name Relationship Tel No Email Address
{{x.name}} {{x.relationship}} {{x.telephone}} {{x.email}} {{x.address1}}, {{x.address2}}, {{x.town}}, {{x.postcode}}
Details of the person reporting the concern
This is either yourself or the person who alerted you to concerns about this adult. We need this information so we can contact you to discuss your concerns.
This option is required
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Incident/concern details
What type(s) of abuse do you think has occurred/may occur? Select a main category and if there is more than one type of abuse please select the 'Add a sub-category' button to add multiple sub-categories.

Please ensure you press the 'Click to add' button to confirm and add sub-categories.

This field is required

Added sub-categories
{{x.SubCategory}}
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(Add as many witnesses as required)
Linked witnesses
Name Role Contact
{{x.name}} {{x.role}} {{x.contact}}
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Source of risk
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(Name of person or organisation posing a risk)
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(Address, DOB, approx. age)
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Your details
This field is required
This field is required
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These fields are required
If you are having any issues completing this online form, please contact us on 0151 443 2600.

Successfully submitted referral


Your unique referral ID is {{SubmittedReferralID}}

This referral has been forwarded to the adult social care team in the Knowsley Multi-agency Safeguarding Hub (MASH) Tel: 0151 443 2600 - this is a 24 hour telephone contact number.

This email account is not monitored 24 hours a day. If the safeguarding concern is urgent and requires an immediate response, please ring adult social care on the above telephone number. Alternatively, consider contacting the emergency services.

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