Please use this form for reporting quality concerns that do not meet the criteria for reporting a safeguarding adults concern. For complaints, please refer to Knowsley MBC’s complaints process.

This form replaces the ‘provider-led concern/enquiry’ processes and previous versions of the ‘Quality Concern’ process. It is no longer necessary for you to submit a Provider-Led Enquiry in addition to this form; however if necessary, the Safeguarding Quality Improvement Service may contact you and ask for further enquiries to be made in relation to the concern you are reporting here.

Please do not identify individuals within this form. The Safeguarding Quality Improvement Service will contact you if further information is required.