Please use this form for reporting quality concerns that do not meet the criteria for reporting a safeguarding adults concern. For complaints, please refer to Knowsley MBC’s complaints process.

This form replaces the ‘provider-led concern/enquiry’ processes and previous versions of the ‘Quality Concern’ process. It is no longer necessary for you to submit a Provider-Led Enquiry in addition to this form; however if necessary, the Safeguarding Quality Improvement Service may contact you and ask for further enquiries to be made in relation to the concern you are reporting here.